13 – MecWise Enterprise System Module Analysis, Configuration, and Modifications

Project / Responsibility Timeline
March 2015 – October 2015, January 2016 – March 2016

Under the Employment of / Collaboration With
Starvision IT Sdn Bhd

Role in Project
Application Engineer, Customer Support

Technology Used
VB.NET, VBScript, SQL Server

Project Description
As part of the employment with Starvision IT Sdn Bhd, Muhammad Ardhin was involved in multiple projects with multiple clients mainly as an Application Consultant – providing consultation, technical support, and also doing application configuration. Muhammad Ardhin’s responsibilities centers around Bank Module (electronic statement report generation and data parsing), GST Malaysia Consolidate Module (GAF File Generation, Tax Input / Output Report Generation, module development, etc), and API Integration with external system (U&Me Mobile Application).

23 – Prospect Portal Management

Project / Responsibility Timeline
March 2017 – current

Under the Employment of / Collaboration With
Quintiq

Role in Project
Administrative, Project Manager, Front End Web Developer, Customer Support, Technical Support, Marketo Expert

Technology Used
HTML, CSS, JS, PHP, Marketo, Salesforce

Project Description
For this responsibility, Muhammad Ardhin is responsible to manage the asset and project processing of over 800 Landing Pages (we call it Prospect Portal, a Sales Conversation Tool) meant to educate Prospects with contents with the help of writers and the creative team for the set up.

This responsibility requires Muhammad Ardhin to coordinate resources from various teams, handles customer support and at times technical support for internal customers, and create training materials and educate internal customers (Sales, mostly). Ardhin is also responsible for system integration with Marketo and Salesforce.

25 – Quintiq World Tour 2017

Project / Responsibility Timeline
June 2017 – December 2017

Under the Employment of / Collaboration With
Quintiq

Role in Project
Project Manager, Marketo Expert, Web Publisher

Technology Used
Marketo, PHP, HTML, CSS, JS

Project Description
Muhammad Ardhin is to manage the technical aspect of Quintiq World Tour 2017 Website, as well as coordinate content writers, graphic designers, and software developers to support the event from the web publishing aspect. This pro

ject involves the creation of several web pages, system integration, data management, and asset creation management. Close coordination with various stakeholder from different part of the world (USA, Europian Countries, Malaysia, Australia) is part of the challenge.

Ardhin is nominated for an Employee Excellence Award for his contribution – and won.

26 – Prospect Portal Self-Service System

Project / Responsibility Timeline
Development: July 2017 – November 2017,
Product Management & Maintenance: December 2017 – current

Under the Employment of / Collaboration With
Quintiq

Role in Project
Product Manager, Project Manager, Technical Writer

Technology Used

Project Description
In this project, Muhammad Ardhin is to improve the current Prospect Portal system, after analyzing usage data and doing user interviews. Muhammad Ardhin then is to lead developers to implement system improvements and other modifications. This product is then continuously monitored, reviewed, discussed, and maintained.

27 – Quintiq.com Web Publishing

Project / Responsibility Timeline
January 2018 – November 2018

Under the Employment of / Collaboration With
Quintiq

Role in Project
Web Publisher, Front End Web Developer, Project Manager, Technical Writer

Technology Used
HTML, CSS, JS, PHP, MySQL

Project Description
For this responsibility, Muhammad Ardhin is to handle website publishing for Quintiq. 2 big projects that were handled by Ardhin is the launching of Quintiq’s Spanish Website and Quintiq Russian’s Website. Ardhin also trained several marketers to use the back-end system for publishing, and created several guidelines / user manual for the publishing system.

33 – DELMIA Quintiq Marketing Operations Integration and Transition

Project / Responsibility Timeline
November 2018 – January 2020

Under the Employment of / Collaboration With
Quintiq
DELMIA Quintiq

Role in Project
Data Analyst, Project Manager, Marketo Expert, Adobe Campaign Expert, Front End Web Developer, Trainer, Technical Writer

Technology Used
Marketo, Adobe Campaign, MySQL, Salesforce, HTML, CSS

Project Description
In this project, Muhammad Ardhin is responsible for:

 –Handling data migration of Quintiq’s marketing data to Dassault Systemes’ marketing systems, analyzing system integrations between Quintiq’s internal marketing systems, Marketo, Salesforce, and Adobe Campaign

 –Assisting Quintiq Marketers for transitioning into the utilization of new systems, tools, and processes provided by Dassault Systemes by providing live support, documentation, and training sessions
Monitors and progressively deactivate legacy systems, tools, and processes

 –Adapts and configures legacy systems, tools, and processes for new ways of working and new regulations – for those systems, tools, and processes that cannot be deactivated yet.