15 – System Technical Documentation for a Document Management System

Project / Responsibility Timeline
November 2015 – January 2016

Under the Employment of / Collaboration With
Starvision IT Sdn Bhd

Role in Project
Technical Writer

Technology Used
.NET, SQL Server, Web Services

Project Description
This is a documentation project. Muhammad Ardhin is responsible to develop technical documentions, and was involved in 14 Design Documents intended for various systems that are in place that consisted a Document Management System, and also User Manuals. The client is a Malaysia government body.

26 – Prospect Portal Self-Service System

Project / Responsibility Timeline
Development: July 2017 – November 2017,
Product Management & Maintenance: December 2017 – current

Under the Employment of / Collaboration With
Quintiq

Role in Project
Product Manager, Project Manager, Technical Writer

Technology Used

Project Description
In this project, Muhammad Ardhin is to improve the current Prospect Portal system, after analyzing usage data and doing user interviews. Muhammad Ardhin then is to lead developers to implement system improvements and other modifications. This product is then continuously monitored, reviewed, discussed, and maintained.

27 – Quintiq.com Web Publishing

Project / Responsibility Timeline
January 2018 – November 2018

Under the Employment of / Collaboration With
Quintiq

Role in Project
Web Publisher, Front End Web Developer, Project Manager, Technical Writer

Technology Used
HTML, CSS, JS, PHP, MySQL

Project Description
For this responsibility, Muhammad Ardhin is to handle website publishing for Quintiq. 2 big projects that were handled by Ardhin is the launching of Quintiq’s Spanish Website and Quintiq Russian’s Website. Ardhin also trained several marketers to use the back-end system for publishing, and created several guidelines / user manual for the publishing system.

33 – DELMIA Quintiq Marketing Operations Integration and Transition

Project / Responsibility Timeline
November 2018 – January 2020

Under the Employment of / Collaboration With
Quintiq
DELMIA Quintiq

Role in Project
Data Analyst, Project Manager, Marketo Expert, Adobe Campaign Expert, Front End Web Developer, Trainer, Technical Writer

Technology Used
Marketo, Adobe Campaign, MySQL, Salesforce, HTML, CSS

Project Description
In this project, Muhammad Ardhin is responsible for:

 –Handling data migration of Quintiq’s marketing data to Dassault Systemes’ marketing systems, analyzing system integrations between Quintiq’s internal marketing systems, Marketo, Salesforce, and Adobe Campaign

 –Assisting Quintiq Marketers for transitioning into the utilization of new systems, tools, and processes provided by Dassault Systemes by providing live support, documentation, and training sessions
Monitors and progressively deactivate legacy systems, tools, and processes

 –Adapts and configures legacy systems, tools, and processes for new ways of working and new regulations – for those systems, tools, and processes that cannot be deactivated yet.